We are absolutely delighted to advise that once again Clynsaer has received an excellent inspection report from the CSSIW who visited the home in January 2017.
The report was summarised as follows:
"We found areas of consistently good person centred practice supported by effective quality assurance measures which were overseen by the Responsible Individual. People are supported in a person centred way to make choices, be active and as independent as they can be. They have a variety of things to look forward to whilst living at the home and told us they like living there. The service offers spacious comfortable and well maintained accommodation."
It further comments:
"People are supported to achieve well-being by being provided with a wide range of opportunities to be active and involved in their community."
"People’s potential for personal development and independence is maximised. We found that the staff empowered people to do things for themselves in a way that was reassuring and safe."
"People feel they belong and have safe positive relationships. We observed positive interaction between people and staff. We saw that staff had time to spend with people living at the home and provided them with a sense of security and comfort."
"People have good relationships with staff. We saw the manager and staff genuinely and sincerely engaging with people throughout the day. All interactions were relaxed and respectful and allowed people to express themselves using a range of communication techniques."
"We found Clynsaer House provides a comfortable, clean homely and personalised environment that is spacious and well maintained."
To read a full copy of the report, please click here.